Slug: /sos-comms · Post ID: 6684
360 communications suite
Communicate, capture task, track, assign and delegate internally & externally like a pro.
Secure chats
Send messages, files, audio notes, and more
Inbound / Outbound calls
Send messages, files, audio notes, and more
Email
Individual and group messaging with task assignment
SMS
Team messaging
Individual and group messaging with task assignment
Patient messaging
Team messaging
Individual and group messaging with task assignment
Paging
Internal notes
Individual and group messaging with task assignment
Assignment
Assign conversations to yourself, a teammate or a group
Team Inbox
Collaborate with teammates through a shared inbox
Inbox management
Enables team mates to efficiently collaborate in context like tasks or patients
Saved responses
Send faster responses with automation action sequences
Workflow Automations
Create label based conversational automations
Chat decision trees
Save time by automating your common admin & clinical workflows based on EHR or event triggers
Targetted Channels
Onboard patients via lead management or app directly
Conversation labels
Save time by automating your common admin & clinical workflows based on EHR or event triggers
Trigger based messaging
Onboard patients via lead management or app directly
Welcome Message
Secure messaging with your patients
Out of office replies
Clinical Questionnaires & chat visits from anywhere
Smart Replies
Simplified access and connection to clinical experts.
Auto archive
After hour auto replies to patients
AI handoff
Secure messaging with your patients
Summarisation
Clinical Questionnaires & chat visits from anywhere
Sentiments map
Simplified access and connection to clinical experts.
Smart Involvement
After hour auto replies to patients
App access
Secure messaging with your patients
Membership purchase
Clinical Questionnaires & chat visits from anywhere
Patient chat
Simplified access and connection to clinical experts.
Patient profile
After hour auto replies to patients
AI Inbound / Outbound calls
Secure messaging with your patients
Manual Outbound calls
Clinical Questionnaires & chat visits from anywhere
1:1 / Bulk texts / emails
Simplified access and connection to clinical experts.
Secure 1:1 / Group chats
After hour auto replies to patients