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Slug: /xx-%e2%9c%a6-meet-ela-ai-growth-engine-for-dpc-engage-convert-onboard-outreach-automate · Post ID: 6618

Introducing Ela by Careship

Grow your memberships

your way

Frequently asked questions

CRM stands for Content Relationship Management. Using a CRM platform gives everyone involved in your business a way to manage customer interactions to increase growth.Yes! You can opt to stay within the free tier for as long as you want to. It's a great way to get a feel for the platform before deciding to upgrade to take advantage of the more advanced features.Yes! Getting your existing data in is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks.

Ela helps 2x your membership growth — converts 24x7, even after hours

Engages your website visitors & incoming callers instantly, explain your membership services in friendly way, clears any initial doubts, builds trust, & sells memberships — even after office hours.

Ela is your AI front desk — that never sleeps

Ela ensures no visitor or caller is missed — engaging, capturing, and converting them into loyal members with AI-powered follow-ups via Calls, Texts, and Emails 24×7. Ela summarises communication & ensures smart hands-off to humans only when needed.

AI website engager

AI call attender

AI outreacher

Few ways in which Ela can help

DPCs are known for their patient experience. You focus on high profile care experience while Ela takes care of the rest.

Ela attends your website visitors & incoming callers — 24x7

Up to 70% of patients drop-off in 30s without clarity. Ela engages instantly, explains your DPC in simple words, and turns drop-offs into loyal signups.

Ela drives 1-click signups

Patients hate filling out long subscription forms — platforms like Hint make them go through 5 separate steps just to purchase a membership, which creates frustration and increases the risk of drop-offs along the way. Ela membership purchase is 1-click affair right on your website, with no redirects, no extra steps, and no forms at all.

Ela welcomes new members warmly — & guides further with empathy

Ela welcomes every new patient with an instant, friendly call — guiding them through simple do’s and don’ts, explaining your clinic’s working days, and showing how they can easily book appointments through her. From the very first interaction, she makes patients feel informed, cared for, and truly at home in your DPC family.

Ela relives staff by handling routine work

Instead of spending 2–3 minutes per member on repetitive queries, bookings, and reminders, Ela takes care of it all automatically. Your team only steps in when exceptions arise — freeing them to focus on what truly matters: patient care.

Ela converts prospects into loyal memberships

Ela helps by converting visitors or callers into paying members by following up via AI Calls, Emails & Text — encouraging them to buy memberships or clear any doubts they may have

Ela reminds and follows-up about important activities

Ela automatically sends reminders AI calls, emails, texts — for membership purchases, renewals, appointments, and AWV visits etc — saving you 2–3 minutes per patient.

Ela summarises sentiments, conversations & feedbacks

Ela turns every patient call into a powerful snapshot — CX score, emotions, and handoff reasons in seconds. No missed concerns, no admin drag, just clear signals for what your patient felt and what needs action. DPC doctors get time back while patients feel truly heard.

Ela outreaches your full patient panel in a click

Want to know which patients are hit by a heatwave? Ela checks in instantly through calls, flags risks, and books appointments. Flu shots, health fairs, AWVs—reach every member in one click. No more manual hustle of typing emails or dialling calls one by one—Ela does it all effortlessly in seconds.

Ela checks-in intermittently — from wellness check-in to post visit feedbacks

Ela automatically checks in with patients after their visit, collects feedback, and follows up in between to ensure they feel cared for. This strengthens their bond with your DPC and drives long-term membership loyalty.

Ela book's time — takes appointment or meet & greet requests

Ela handles appointment or meet & greet requests on call, passes them to your team for confirmation, and updates patients instantly via email, SMS, text, or AI calls.

Ela works 24x7 — even after hours to engage potential members & sell membership

After hours, weekends, holidays—patients still reach out. Without support, leads drop and issues pile up. Ela keeps your clinic virtually open, handling queries, activations, welcome kits, and first appointments so no membership is lost.

Every clinic minute counts — Ela gives them back to you

Ela pays for itself by converting just one extra patient

1.5 hrs/week

saved in managing repeat inquiries about memberships & services. That's 2-3 mins saved per patient

7-10 hrs/month

saved by automating manual outreach, reminders, follow-ups

~20% lesser no shows

due to Ela's relentless omni-channel personalise follow-ups

~2 extra patients

which is worth additional ~$720-1200/ year

90 day free trial

For our pilot customers, we are giving 3 months free with Ela's Founder circle offer. Simply start your 15 day trial and drop us an email on hello@careshiphealth.com to convert your account into a free 3 month account.Post trial $49/user/month. One extra patient/month pays for Ela 3x over.

Start 90 days free

Ela Engagement Co-pilot
Growth
Scheduling
AI outreach
Membership / Payments
Nucleus AI
Sentiment tracker
Premium Support

During free trial

Post trial

Spotlight links

Add links to Hint, Spurce, IntakeQ, Upcoming events or even spotlight articles, Google business ratings, Instagram followers page

Automation workflow

Automate first welcome call, reminder calls and omni channel outreach for members

Lead Management

Reduce lead drop-offs. Automate smart follow-ups & conversion to member

AI engagement

Engages within 15s through chat, call and callbacks

AI Summaries & Sentiment tracking

Onboarding summaries, conversation summaries & sentimental tracking per encounter
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